Terms and Conditions
Website Terms and Conditions
Please read these terms and conditions (the 'Terms and Conditions') carefully. By using this site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Watch Depot site, and constitute an agreement between you and Watch Depot. Watch Depot reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.
If you have any questions, please do not hesitate to contact one of our Watch Consultants using the “Contact us” form.
The ticketed price does not imply that the item has been sold at this price; it is Watch Depot regular ticketed price for the item when it is not on sale prior to any negotiated discounts. Few or no sales may have occurred at the ticketed price prior to promotion. All sale prices apply while stocks last or until current campaign finishes and is not valid with any other offer. Some items may be temporarily unavailable due to circumstances beyond our control. Prices correct at time of publishing in catalogue and online, we reserve the right to change prices without prior knowledge notice due to exchange rate fluctuations. We apologize for any inconvenience this may cause. RRP (Recommended Retail Price) is a price suggested by the manufacturer of the product.
We do not negotiate prices on our products and all our prices are final. We make every attempt to ensure that our online catalogue is as accurate and complete as possible. In the rare or unlikely event of a pricing error in the price displayed online the company can cancel orders and refund customers' payment, using the same method as original payment because of the pricing errors (or for any reason). In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs colour and size often vary slightly.
Our online offers can differ from those in store both in terms of the products being different as well as pricing on the same products being different on occasion. We will offer some items for sale solely online and alternatively some items will only be offered in store.
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of South Australia, applicable to agreements made and to be entirely performed within the State of South Australia. You agree that Watch Depot may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
Notwithstanding any of these Terms and Conditions, Watch Depot reserves the right, without notice and in its sole discretion, to terminate your use of this site, and to block or prevent future your access to and use of the Site .
Online Purchases Return Policy
You may return any watch that has not been worn, scratched, damaged or altered in any way within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Please note that our 30 day money-back guarantee applies only to online purchases. We do not cover the loss of an item. If you believe you have received a faulty item please contact us immediately at [email protected] to rectificy the situation before a loss occurs.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If Australia post is not successful in locating your parcel to complete delivery or are unable to return back to sender, no compensation is payable for loss or damage by Watch Depot.
While we take missing/lost parcels seriously, Watch Depot are not held liable for parcels that do not arrive to their final destination. If you claim that an order was not received but there is a signature obtained, we will open an investigation with Australia post, please note that orders not received are a case by case scenario and will need to be thoroughly investigated.
Please note this can take up to 10 business days and additional information may be requested to further help the investigation process.
In the rare event that you have not received your order please contact us via phone or email us at [email protected]
View our Shipping FAQ here.
Orders placed outside of Australia
With regard to orders placed from outside Australia there might be destination taxes. These taxes are the responsibility of the buyer of the product. When you purchase a product from Watch Depot you only pay for the product (less Taxes in Australia) and shipping charges from Australia. There may be additional charges once product has left Australia.
Up To 70% Off Watches
Savings off Watch RRP
Excludes already reduced items, clearance, all laybys and Insurance face value contracts
Watch offer excludes Limited Edition, Premium and Smart watches.
FLOOR STOCK ONLY. NO RAINCHECKS.
Extra 10% Off Sitewide
Promotion starts 26/7/2021 ends 8/8/2021
Apply coupon code 'EXTRA10' at checkout for extra 10% off cart. Code is case sensitive.
Not valid on Limited Editions, Hybrid or Smart watches.
FLOOR STOCK ONLY NO RAINCHECKS
CURRENT COMPETITION TERMS & CONDITIONS
1- The promoter is: 24 Carat Nominees PTY LTD (ABN: 58 007 927 933) whose registered office is at 25 Compton Street, Adelaide, SA, 5052.
2- The competition is open to residents of Australia except employees of 24 Carat Nominees PTY LTD and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
3- There is no entry fee and no purchase necessary to enter this competition.
4- Route to entry for the competition and details of how to enter are via https://watchdepot.com.au/competition
This competition is being promoted officially via our Facebook profile (https://www.facebook.com/shielswatchdepot), our Instagram profile (@watchdepotau) and via our electronic email newsletter.
5- Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
6- Closing date for entry will be 15/8/21. After this date no further entries to the competition will be permitted.
7- No responsibility can be accepted for entries not received for whatever reason.
8- The rules of the competition and how to enter are as follows:
Fill out the form for your chance to win.
9- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
10- The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
11- The prize is as follows:
Seiko 5 SRPD57K Automatic Stainless Steel Mens Watch (RRP $499)
The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
12- Winners will be chosen at random by software, from all entries received and verified by the Promoter.
13- The winner will be notified by email within 14 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
14- The promoter will notify the winner when and where the prize can be collected / is delivered.
15- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
16- The competition and these terms and conditions will be governed by Australian consumer protection and privacy laws and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
17- The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
18- The winner’s name will be available 28 days after closing date at https://watchdepot.com.au/competition
19- Entry into the competition will be deemed as acceptance of these terms and conditions.