Warranty Information

Watch Depot is an Authorised Retailer for all the brands and products we sell. All our products are sourced directly from the Licensed Manufacturer or Authorised Distributor. All products sold by Watch Depot are guaranteed to be genuine, brand new, in original condition and delivered with original packaging, warranty cards and instruction manuals where applicable. In the unlikely event that you experience a problem with your watch after receiving it from us, Watch Depot will assist in claiming the warranty to resolve the issue.

Warranty Returns

Watch Depot is a authorised dealer or all the brands and products we sell. When a watch is purchased, it comes with a manufacturing warranty therefore, all faults will be sent to the manufacturer for assessment. The manufacturer will determine whether the product is faulty and the cause of the fault assessment time varies depending on the manufacturer. The outcome is at the manufacturers discretion whether refund or replacement can be offered. We can not speed up or determine an outcome on behalf of the manufacturer. if no fault is found, you will be required to pay for postage to have the item returned to you. Please refer to the specific manufacturers website for information on the repair or warranty instructions. 

Watch Warranties Don’t Cover Damage

Watch warranties protect against “manufacturer defects”.

Please refer to the manufacturer’s warranty for details on what is not covered.

If a watch has been tampered, modified, or repaired by a third party will consider the manufacturer will consider the warranty voided.

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